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Return Policy and Return Form

Return & Refund Policy:
Thanks for shopping at Eastbound. If you are not entirely satisfied with your purchase, we’re here to help.

Returns:
You have 14 days to return an item from the date you received it.
To be eligible for a return, your item must be undamaged and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. You are requested to use the Sample Return Form (please download in website footer link; Return Form)

Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Charged shipping costs on the original purchase are non­refundable.

Questions:
If you have any question on how to return your item to us, please contact us at;

Eastbound
Gerard Doustraat 126 – 6717MN Ede – the Netherlands
Tel: +31636551551
Email: info@eastbound.org
Internet: http://www.eastbound.org
Chamber of Commerce Arnhem:69505500

Download Sample Return Form

COVID-19 Information

IMPORTANT NOTICE

Dear Customer, Fellow riders, 

Big parts of Europe, the US and the rest of our precious Globe are in partial or total lockdown. Most people will have more important matters on their minds than buying motorcycle parts. Nonetheless, please be advised that Eastbound is fully operational and receives and processes orders as usual. If this situation changes, webshop settings will be modified so you will not be able to place new orders.

*** UPDATE ; April 1, 2020 - REDUCED DELIVERY OPTIONS *** 

USA, Canada, Japan, Australia; Economy delivery cancelled by DHL, only Express Delivery possible.

Other Overseas Areas (relative to Europe); Delivery has been temporarily stopped completely.

Europe; Delivery options are still unaffected.

 

Stay All Safe and Lets Keep Our Spirits Up